Privacy Policy
Last updated: August 27, 2026
Locksmith OZ LLC, dba Locksmith OZ ("Locksmith OZ," "we," "us," or "our") operates the website https://www.locksmithoz.com (the "Site") and provides locksmith services in North Atlanta, GA and surrounding areas. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our Site or request our services.
Information We Collect
Information you provide to us. When you submit a request through our "Request a Service" form or otherwise contact us, we may collect: your name, phone number, email address, service address, and details about the service you're requesting.
Information collected automatically. When you visit our Site, our hosting platform (Wix.com) and any analytics tools we use may automatically collect certain information, including your IP address, browser type, device information, pages visited, and the date/time of your visit, typically through cookies and similar tracking technologies.
Information from service visits. If you book a service, our technician may collect information necessary to complete the job (such as your address and property access details).
How We Use Your Information
We use the information we collect to:
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Respond to your service requests and schedule appointments
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Communicate with you about your request, appointment, or service
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Provide, maintain, and improve our services and Site
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Send you updates, receipts, or follow-up communications related to a service you requested
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Comply with legal obligations and protect against fraud or misuse of our services
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including to provide services, maintain business records, and comply with legal obligations, after which it is deleted or anonymized.
Your Choices and Rights
You may contact us at any time to:
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Request access to the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your information, subject to legal or legitimate business record-keeping requirements
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Opt out of marketing communications (transactional messages related to a service you requested are not considered marketing)
Cookies and Tracking Technologies
Our Site is built on Wix, which uses cookies and similar technologies to operate the Site, remember preferences, and analyze traffic. You can control cookies through your browser settings; disabling cookies may affect how the Site functions.
How We Share Information
We do not sell your personal information. We may share information with:
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Service providers who help us operate our business (e.g., scheduling, payment processing, website hosting), who are only permitted to use your information to perform services on our behalf
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Subcontractors or technicians dispatched to complete a service you requested, to the extent necessary to complete that job
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Legal or regulatory authorities, if required by law, subpoena, or to protect our rights, property, or safety, or that of others
Children's Privacy
Our Site and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have inadvertently collected such information, we will delete it.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.
Contact Us
If you have questions about this Privacy Policy or wish to exercise any of the rights described above, contact us:
Locksmith OZ LLC (dba Locksmith OZ) 4645 Valais Ct 156, Johns Creek, GA 30022 Phone: (678) 360-9872 Email: locksmithoz.ga@gmail.com
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of our Site or services after changes are posted constitutes acceptance of the updated policy.